What do location owners have to do?
The short answer is - nothing more than make your guests aware the service is available. All billing/user management is automated and no intervention from staff is required.
After Jimojo initially installs the hardware into your location, we will train you in all aspects of the wireless system. This is so that your staff are familiar with how it works, and can answer basic questions from your guests.
Our helpdesk is always available for you or your guests to call us to ask questions about the service.
How users connect to the system
Most modern laptops come with wireless access built in, or wireless devices can be provided by simply asking at reception. The self-install of this hardware takes about 2 minutes.
Once the guest has enabled his wireless access card, he should:
- Simply locate the wireless access point called "HotSpotSolutions" and connect.
- Launch his internet web browser (Internet Explorer or Firefox), which will take him to the Jimojo hotspot login screen.
- Follow the prompts to sign up for the service or simply enter his username/password to login to the internet.
- Payment can be made with either a Visa, Mastercard, AMEX or Diners Credit Card, or a pre-paid card from reception.
Once the account is created, he will be redirected to login with the credentials he entered when signing up.
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